Just add items to your shopping bag and click continue to check out. Your order
total is displayed in checkout and itemizes any government-administered taxes that apply to
your order, as well as shipping expense where applicable.
Are there any additional
costs that will be due upon receipt of my order?
The order total presented at checkout is the exact amount you’ll be billed, and
there will be no additional costs due upon delivery.
What payment options do you
Currently, our checkout supports Visa, MasterCard, PayPal and American Express with
additional payment options coming soon.
When am I billed?
Your credit card will be billed at the time your items ship.
What do you charge for
Please visit our 'shipping
information' page to learn about our different shipping options, costs and
How can I track my order?
You can track the progress of your L.L. Bean package(s) here.
What is your return policy ?
If for any reason you are not 100% satisfied with your purchase, you may return it
within one year of purchase for a refund. After one year, we will consider any items for
return that are defective due to materials or craftsmanship. Please contact us at firstname.lastname@example.org
or 800-349-9130 available 7 a.m to
11 p.m. (ET), 7 days a week, 365 days a year, and we will provide you with further
instructions on where returns should be shipped and the amount you will be refunded.
Who should I contact if I
have questions relating to my order after I have made a purchase?
Please contact us at email@example.com
or call us at 800-349-9130 7 a.m to 11 p.m.
(ET), 7 days a week, 365 days a year. L.L.Bean will gladly assist you with any questions
relating to your order.
What will my credit card
Your credit card will be billed by Borderfree and your credit card statement will
read "Borderfree 4740".
Can I purchase or redeem
international gift cards?
Unfortunately, we do not currently support the sale or redemption of L.L.Bean gift
cards at this time.
Are there any items that
cannot ship to my country because they are restricted?
If for some reason there are any items that cannot be exported from the United
States or imported into Canada, we will notify you during the checkout process.
Can my order be delivered
Yes. If you would like to ship to a destination outside of Canada, you may ship to
over 200 countries and territories through global.llbean.com. International shoppers now get
the benefit of seeing product prices in local currencies, guaranteed order totals,
cost-effective international shipping, and much more. For a list of available shipping
countries and shopping currencies, please visit global.llbean.com.
What is Borderfree?
Borderfree is a reliable global ecommerce solution that allows us to present our
Canadian shoppers with L.L.Bean product prices in Canadian dollars, inclusive of all